Content Designer Chatbot - Entico

Description : Content Designer Chatbot. Company : Entico. Location : Brussels

We are looking for a Content Designer Chatbot for Brussels

Description/Profile

You will actively contribute to the deployment of the (chat)bot on various topics.

  • With the Conversational & UX Designer: design – writership of customer flows Bot, ensuring correct information content but also a good user experience
  • Copywriting manager
  • Training & Data annotation: responsible for execution
  • Train the Bot to better understand what customers are saying to it (interpretation skills) by providing them with intentions and expressions.
  • Participate redaction appropriate test design.
  • Test execution / Bug detection / Communication

  • Proven experience with Copywriting
  • Experience with “Customer journey” is a plus
  • Experience with “AI and NLP” is plus
  • Analytical skills
  • Experience with data, models, customer behavior, …
  • Strong affinity with Digital (chat(bot), website, mobile apps etc...).
  • French-speaking with a working knowledge of NL

Offer
Freelance employee or employee, both are possible

Details
Start: 01/2024
Location: Brussels
Languages: French & Dutch

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